Privacy Policy

Welcome to our website www.basaltik.fr.

The confidentiality and security of your personal data are very important to us, which is why we collect and manage it with the utmost care. We implement specific measures to maintain its security. Below you will find the main information on how Basaltik processes your personal data collected during your browsing on www.basaltik.fr and in relation to the use of the services offered. To learn more about how Basaltik manages your personal data, we invite you to read our Privacy Policy.

Who is responsible?

Below is the main information on the processing of your personal data carried out by the company Basaltik, having its registered office at 5 impasse de la tour, 49410 St Laurent-du-Mottay, France, in its capacity as data controller.

For any clarification, request or need related to your confidentiality and the processing of your personal data, you can contact us at any time by writing to quentin.colas@basaltik.fr.

What data do we process and why?

The personal data that Basaltik processes are those that you provide to us when you place an order and purchase an item, as well as those that we collect during your browsing or when you use the services offered on www.basaltik.fr.

Basaltik may therefore collect data about you such as your first and last name, telephone number, shipping address and billing address, browsing data and your purchasing habits.

Your personal data is processed for the following purposes:

• conclude and execute the purchase contract for the items on sale on www.basaltik.fr;
• manage your requests sent to our Customer Service.

In the above cases, the processing of your personal data is legitimate, as it is necessary for the proper execution of the contract entered into with you or the implementation of a service that you have expressly requested from us. In addition, we carry out statistical studies and analyses with data in aggregate form to understand how users interact and use the Site, in order to improve our offer and services.

Only with your prior consent, we process your personal data to:

• carry out commercial communication activities;
• personalize the Site based on your interests.

Who will process your data?

Your personal data is processed by members of our company and, for organizational and operational requirements relating to the provision of services on www.basaltik.fr , by our service providers. The latter have been evaluated and selected by Basaltik for their reliability and competence.

How long do we keep your data?

We retain your personal data for a limited period of time, which depends on the purpose for which it was collected. At the end of this period, your personal data will be deleted or irreversibly anonymized. The retention period depends on the purpose of the processing: for example, data collected during the purchase of items on www.basaltik.fr is processed until all administrative and accounting formalities are completed, then it is archived in accordance with local tax regulations (ten years).

What are your rights?

At any time, depending on the specific processing, you may: revoke your consent to the processing, know your personal data in our possession, their origin and how they are used, request their updating, rectification or integration as well as, in the cases provided for by the provisions in force, the deletion, limitation of processing or object to their processing. Where applicable, you may request to receive the personal data concerning you in the possession of Basaltik in a format readable from an electronic device and, where technically possible, we may transmit your data directly to a third party designated by you. If you believe that the processing of your personal data has been carried out unlawfully, you may file a complaint with one of the competent supervisory authorities for compliance with personal data protection standards.

This information note may be subject to changes and additions over time; we therefore invite you to periodically check its contents. Where possible, we will ensure that we inform you of any changes made in a timely manner.